II
List of Abbreviations
AES…………………………………………………..…Advanced Encryption Standard
API……………………………………………..……Application Programming Interface
ARPA……………………………………………...Advanced Research Project Agency
CAD……………………………………………………………..Computer-Aided Design
CPU……………………………………………………………...Central Processing Unit
CRM………………………………………………Customer Relationship Management
DOS……………………………………………………………………...Denial of Service
ECP………………………………………………………...European Cloud Partnership
ERP………………………………………………………Enterprise Resource Planning
ESN………………………………………………………….Enterprise Social Networks
ETSI……………………………..European Telecommunications Standards Institute
HAAS……………………………………………………………….Human-As-A-Service
HR……………………………………………………………………...Human Resources
HTML………………………………………………………Hypertext Markup Language
IAAS…………………………………………………………Infrastructure-As-A-Service
IT…………………………………………………………………Information Technology
ITIL……………………………………..Information Technology Infrastructure Library
LAN…………………………………………………………………...Local Area Network
MAC………………………………………………………………..Media Access Control
NIST………………………………….National Institute of Standards and Technology